
The Ultimate Guide To Customer Relationship Management (CRM)
Table of Contents: Importance of customer relationship management (CRM) Benefits of using a CRM Top CRM platforms Conclusion Importance Of Customer Relationship Management (CRM) Customer Relationship Management (CRM) helps companies to manage interactions and develop customer relationships to increase sales and profitability. CRM makes it easy for businesses to organize and automate customer interactions across departments like sales, marketing, or customer service. It improves efficiency and productivity by automating the process of managing customer relationships. 92% of businesses believe that CRM is a significant tool in achieving their revenue goals. (Super Office, 2021) Investing in CRM is one of the










