A PERFECT MIX OF MARKETING & TECHNOLOGY
Shopify Inbox is a customer communication app created by Shopify, rated 4.5/5 based on over 1,520 reviews. It’s designed to boost customer confidence, improve conversion rates, and drive more sales through real-time conversations.
With Shopify Inbox, merchants can directly chat with customers, answer their queries, and guide them toward purchase decisions—all from one unified dashboard. In fact, over 70% of Shopify Inbox conversations happen while customers are actively deciding what to buy, making it a powerful sales tool.
By integrating Shopify Inbox into your store, you can streamline communication, personalize the shopping experience, and close deals faster. The app supports features like automated messaging, quick checkout links, and Facebook Messenger integration, allowing you to maintain smooth and efficient customer interactions.
Using Shopify Inbox integration services, businesses can enhance revenue opportunities by enabling real-time conversations that build trust, increase engagement, and simplify the path to purchase—all within a free, easy-to-use chat platform.
Please get in touch with PROS for your Shopify Inbox integration services. Click here or call (858) 652-8920
WHAT WE DO
PROS Shopify Inbox Integration Services
Satisfied customers are the driving force behind every business. By listening to your customers in a timely manner, you can convert your prospects. According to Shopify, 70% of Shopify Inbox customer is the customer who wants to buy.
With the Messenger Channel app, you can hear your customers’ questions and concerns in a timely manner. This app offers many useful features that you can use to grow your business. Some features of this app include:
- Connect Facebook, Instagram, and more in a single app.
- Real-time chat and email capabilities
- Fast chat, instant answers, and automated messages
- Identify the customer’s challenges
Help Agents work faster
Answer all customer questions in less time, in one place, across multiple channels. Whether it’s a support email, live chat conversation, or social media message, respond using PROS
Quick and easy setup
It takes less than 30 seconds to integrate Shopify with PROS. Click Connect Shopify and follow the on-screen instructions to set up your integration without having to be too cumbersome.
Easy access to order information
Reduce app switching time and easily view customer and order information directly from your PROS inbox.
Why Choose PROS for Shopify Inbox Integration
Quality
Our team of experienced & certificated developers has experience in integrating the Shopify store with Shopify inbox services
SecurityÂ
We, as a professional Shopify Inbox integration agency, ensure the security of your website. There will be no more data loss or hacker attacks to worry about.
Scalability
All features can be expanded to bring the best performance to your site.
Flexible pricing
Stop worrying about the budget, because we have different packages that suit your requirements.
Regular updates
We provide frequent updates and technical support for all extensions developed by PROS
Dedicated support
PROS is a dedicated Shopify Inbox integration company that offers you 24*7 support to ensure the best performance out of your store.
Benefits of PROS Shopify Inbox Integration
Improved Management
Shopify has introduced a virtual assistant named Kit, integrated with the Shopify Inbox, designed to assist users in efficiently handling a variety of marketing and customer service duties. The Virtual Assistant is capable of launching and managing social media marketing campaigns, overseeing social media advertisements, conducting email marketing efforts, and more. This tool streamlines the process, allowing business owners to focus on strategic decisions while Kit handles the operational details.
Improved Team Conversations
The Shopify Inbox allows team members to send messages and images to other team members in the Team Conversation section. Users can request to join the Shopify Inbox to initiate a conversation by sending an email invitation link to a team member. To start a new conversation, the user must visit the Shopify Inbox section and click Team Options. The user should then click New Message, select the desired team member, and click the Send button.
Improved Conversation Analysis
Shopify Inbox generates an insightful analysis of the conversations you have with customers in the online store. View important metrics, including the number of new conversations, the number of conversations with replies, the first response time, and the number of conversations that led to sales within seven days.
Enhanced Customer Conversations
With Shopify Inbox, users can not only read customer messages, but also send personalized text, discount codes, images, and offers that help them deliver personalized customer experiences. Shopify Inbox automates the sending of greetings and follow-up messages to customers to increase customer engagement and reduce response time.
Related Shopify Services
Apart from Shopify inbox Integration services, PROS offers a wide range of Shopify development services that include:
Shopify Store Setup & Configuration
Partner with PROS to get started with Shopify store setup and configuration in a quick turnaround time. PROS Shopify development company offers custom Shopify development services include image uploads, chatbots, etc.
Shopify Migration
As a reliable Shopify development company, our seamless, reliable and fast Shopify migration services help businesses of all sizes, migrate to Shopify and Shopify Plus from Magento, WooCommerce, etc. Also, we migrate product variants and attributes, order data, customer data, and others.
Conversion Optimization CRO
PROS conversion rate optimization website experts will develop an effective strategy for your business to impact the visitors of your website or a landing page. Connect and convert your customers through your website or the landing page via sales, sign-ups, memberships, etc.
Shopify Integration
Update your Shopify store’s functionality with our Shopify integration services that include ERP solutions like NetSuite, payment gateways, shipping providers, marketplaces like Amazon and Walmart, Shopify social media integration like Facebook and Instagram.
Shopify Maintenance & Support
PROS Shopify web development company provides comprehensive Shopify support and maintenance services, including upgrading your Shopify platform to the latest version, bug fixing, and performance optimization.
Shopify Plus Development
In addition to Shopify development service, Shopify Plus merchants encounter high traffic and hold an extensive database that requires skilled Shopify Plus developers to manage the development and customization of these ecommerce stores.
Custom Feature Development
PROS Shopify web development company has a team of skilled and experienced custom feature developers. Our Shopify web developers creates custom features and functionalities to enhance performance.
Dawn Theme Customization
Shopify recently introduced Dawn, a new benchmark in storefront theme development, which is reported to be 35% faster than the existing default theme. Customize the Shopify Dawn theme to enhance the user experience seamlessly.
Shopify Design & Development
PROS Shopify development company has a team of professional web designers that deliver features and functionality for user interface and user experience. As a professional web design company, we create ideas, concepts, and designs that align with your company’s needs and goals.
Shopify Inbox Integration Services FAQs
Shopify Inbox is a messaging tool that enables customers to chat with you directly from your online store and within the Shop app. With Shopify Inbox, you can reply to customer messages, share product links, distribute discount codes, and send images, all from one convenient location.
Shopify supports integration with popular social media channels and advertising platforms such as Facebook, Instagram, Google, Tumblr, Pinterest, and analytics tools such as Google Analytics. The Shopify App Store offers hundreds of apps that cover all the features you want to add to your shop.
Shopify Inbox is a complimentary business chat application integrated directly into your admin panel.
The Shopify Inbox is available on the web (inbox.shopify.com) and can also be downloaded on iOS and Android mobile devices. With the Shopify Inbox, you can easily add chats to the online store to send messages while customers shop.
In the Shopify Inbox app, tap a conversation to open it. If you don’t see an option next to the message box, tap the + icon to expand the conversation options. Tap the price list icon to open the list of store products.
Open the Shopify Inbox mobile app on your mobile device. Tap the My Profile icon Notifications. Verify that the email notification option is selected for the trigger that you want to be notified of.
Once you’ve installed the Shopify Inbox app on your store, you can set up your notifications, quick replies, and message preferences. To adjust these settings at any time, simply navigate to Shopify Inbox and click on Settings.
In your Shopify admin panel, go to Online Store > Themes. Select “Customize” beside the theme you wish to modify. Choose “App embeds” and then click on “Shopify Inbox.” Within the Shopify Inbox area, enable the “Online store chat button” by toggling it on.
In your Shopify admin panel, go to Settings, then select Users and permissions. Click on Add staff.
Client Testimonials
Trusted By Hundreds Of Clients & Millions Of Users Worldwide
"I highly recommend them."
Thanks to PROS, the client experienced an instant boost in transactions, conversions, revenue, and average session duration. They also witnessed a significant decrease in bounce rate. The service provider's timeliness, excellent communication, support, and fair pricing were commendable.
We're also impressed with their work on marketing and design work for ads and landing pages.
PROS has built many custom features on their platform that led to over 6,000 users in one month since its launch. They have an impressive marketing and design skills that was associated well with the client's products. Furthermore, they've had over 120,000 impressions and thousands of page views.
Their organic ability to be flexible with laid plans was impressive...
The campaigns have resulted in enhanced lead generation within an efficient period of time. All team members are highly accessible and responsive. They are easy to work with.
