Digital transformation is the adoption of advanced digital technologies to transform businesses or services, either by replacing manual or non-digital procedures with digital ones or by replacing aged digital technologies with more modern digital technologies. This technology allows users to achieve a number of organizational goals. The methodology helps to enhance business performance by improving quality, reducing waste, and increasing operational efficiencies. The methodology can be applied to many areas of activity in order to improve productivity, quality, and reducing cost.
The adoption of new digital technologies is mostly because of two main reasons: it can reduce labor costs, and it can increase productivity. Increasing labor costs can be achieved through digitization in several ways. One way is through automated handling of repetitive tasks, such as filling of forms or repetitive tasks related to data entry, which are done by computer. Another way is through using machine learning technology, which involves the use of artificial intelligence (AI), or reinforcement learning technology (ELDT), in order to teach machines or humans to do tasks traditionally reserved for humans.
Increasing productivity can also be achieved through digitization. For example, this technology can increase customer satisfaction because it reduces customer retentive costs by providing an improved customer experience. The improvement in customer experience is also believed to result in an increase in customer loyalty because customers feel valued by companies that value their time. Companies adopting digital transformation technology can expect a number of positive results resulting from digitization, including increasing levels of sales per employee, better levels of customer service, increased operational efficiency, and a reduction in total cost of ownership.
One of the most critical digital transformation technologies for organizations today is i ot strategy. Organizations have to come up with innovative strategic ways to make the most of digital transformation technologies. The strategic way is related to the strategies and vision of the organization. This entails the identification of what are the new opportunities and threats to the organization, and how will these be addressed. Organisations should have a defined set of key business goals and a work strategy.
In order to reap the full benefits of digital transformation technology, it is necessary to implement enterprise digital strategy across the enterprise. The strategy should be a unified whole that would enable transformation across all functional departments. Strategic business processes should be mapped out and optimally coupled with current or future business requirements. Machine learning is one of the most critical aspects of such strategic business processes.
Machine learning has emerged as one of the most critical facets of digital transformation technologies. This technology is widely used for image and video recognition across different domains. These insights can help solve operational problems. These insights can help users gain a competitive advantage. Machine learning analytics also offer insights into digital marketing strategies.
Beyond the domain of machine learning, we will see artificial intelligence that uses digital transformation technologies to deliver tactical insights. Such tactical insights are needed in organisations today more than ever. Artificial intelligence is already used to provide weather forecasts, predict natural disasters, play chess and recommend stock moves. All this means that the scope for Artificial Intelligence in the future is limitless. It is very important to understand that, with machine learning, an organisation may not be able to take advantage of a technological solution. However, artificially intelligent systems may be able to overcome all the barriers that are impeding progress in the organisation.
Top 7 transformational business processes that emerged as the top seven digital transformation technologies for the last five years are Artificial Intelligence, Machine Learning, Data analytics, Web services and Web analytics. These technologies can collectively provide organisations with significant advantages. Organizations need to focus on how they can exploit these technologies to deliver improved business processes, better quality and more efficient operational efficiency. Organizations need to set aside time to develop the capabilities that are required in each area to maximise the potential of these tools.
Deepak Wadhwani has over 20 years experience in software/wireless technologies. He has worked with Fortune 500 companies including Intuit, ESRI, Qualcomm, Sprint, Verizon, Vodafone, Nortel, Microsoft and Oracle in over 60 countries. Deepak has worked on Internet marketing projects in San Diego, Los Angeles, Orange Country, Denver, Nashville, Kansas City, New York, San Francisco and Huntsville. Deepak has been a founder of technology Startups for one of the first Cityguides, yellow pages online and web based enterprise solutions. He is an internet marketing and technology expert & co-founder for a San Diego Internet marketing company.