Smart Utility is PROS’s flagship suite of workflow automation solutions designed to fully computerize the daily business processes of electric, gas and water/wastewater utilities. PROS’s technology is fully scalable, cost-effective and able to meet the needs of any utility – large or small, urban or rural.From processing of new service orders to restoration of utility service, Smart Utility’s modular approach targets virtually every area of daily operation.
Smart Utility is a modular solution that allows utilities to implement in phases in order to meet operational or budgetary constraints. With its Web-enabling modules, Smart Utility allows mapping data, work order information, outage status and application functionality to be shared across departmental lines via secure network access.
PROS also provides the necessary interface portals to fully integrate stand-alone “islands of information” such as customer information/billing systems, SCADA, work management, etc.