What are the benefits of digital transformation statistics for KPI’s? The following article explains what digital transformation statistics are, and why they are important. As a leader, it is your responsibility to ensure that your company has an efficient and effective process for moving your people and information into and out of various digital formats. This includes using digital dashboards in order to determine where your resources are currently located in real time. You want to be able to quickly and easily access this information, as well as make informed decisions regarding where you might expand into next. Here are some things to consider when it comes to digital transformation statistics.
Your company may be a leader in one particular industry, but if it lacks any sort of digital dashboard solution, it’s going to be difficult to keep track of your resources. Can you see how many employees, for instance, you have? How many clients are you currently servicing? These are questions that will not only help you gain an accurate picture of how your business operates, but they will also reveal whether or not you’re meeting your goals.
How do you interpret and benefit from your digital transformation statistics? One thing that is important to understand is that not every transformation means that you are making a change. For instance, if you only have salespeople taking orders, then what you have is called digital automation, not digital transformation. The terminology can get a little confusing, so if you don’t feel as though you absolutely must know every term associated with your business, take a pass. There are plenty of other resources available to you that will be more than happy to help you understand the concepts behind digital transformation.
Digital transformation can mean different things to different people. You may be focusing on increasing customer service. If so, then you can focus on things like improving retention and making sure that you collect and manage data more efficiently. You can also choose to transform your business according to the way that you receive information, such as accepting orders online or collecting customer information using cell phones. In these cases, you’ll need to implement tools that help you process the data more efficiently. However, your transformational goal should always be about increasing customer satisfaction and customer loyalty.
Digital transformation is also about business intelligence (BI) and business performance measurement (BPM). When a business has a transformation strategy in place, it is measuring performance against pre-defined metrics and goals. This provides businesses with a common vocabulary and a framework to discuss strategies, identify opportunities, and measure progress.
Another part of transformation management is analytics. Analytics is the process of gathering and interpreting data in order to provide managers and leaders with the information they need to make strategically and informed decisions. By gathering and analyzing the analytics, digital transformation teams are better able to understand where their company is currently at in terms of performance, where it needs to go, and what its future goals should be. By combining BPM and analytics, a digital transformation strategy can become more effective.
One thing to be careful about when creating a digital transformation strategy is to make sure that it does not become self-defeating. For example, if you try to implement all of the changes you are making in your business through email, you may miss some of the important meetings that your customers or suppliers are having. If your customer list is growing very rapidly, but your sales are flat or declining, it can still be a problem. You must still have direct interactions with the people who will be affected by your change, even if you are doing everything via email.
Digital transformation statistics can help you make better decisions about the direction of your business. However, you still need to have a plan. The best way to do this is to collect and compare transformation statistics on a regular basis. Make sure that the methods you are using are meeting the goals you have established for your business. You can use different metrics and combination of methods to get a holistic picture of where your company is in its digital transformation.
Deepak Wadhwani has over 20 years experience in software/wireless technologies. He has worked with Fortune 500 companies including Intuit, ESRI, Qualcomm, Sprint, Verizon, Vodafone, Nortel, Microsoft and Oracle in over 60 countries. Deepak has worked on Internet marketing projects in San Diego, Los Angeles, Orange Country, Denver, Nashville, Kansas City, New York, San Francisco and Huntsville. Deepak has been a founder of technology Startups for one of the first Cityguides, yellow pages online and web based enterprise solutions. He is an internet marketing and technology expert & co-founder for a San Diego Internet marketing company.